What we collect
An enquiry may include your name, phone number, email, location, role, course or programme interest and the context you choose to share. Parent and school forms may also include a student's grade, school name and the support being sought.
A complimentary assessment may also collect answers, scores, a result, contact details and the information needed to produce or send the report. We do not ask you to provide information that is not needed for that assessment or conversation.
Why we use it
- To respond to your enquiry and identify a useful next step.
- To provide an assessment result or report you requested.
- To recommend a relevant Rosemounts course, programme or conversation.
- To manage follow-up through Rosemounts' enquiry and learning records.
- To protect the website and forms from misuse or spam.
Where the information goes
Website enquiries are intended to be stored in Rosemounts-controlled Google Sheets used by the Rosemounts CRM. Assessment responses are stored in the separate Rosemounts assessment Sheets assigned to each assessment. Keeping these routes separate helps prevent unnecessary data scattering.
The website and its secure connections use service providers such as Cloudflare, Google and email services. If you choose to continue through WhatsApp, WhatsApp also receives the message you review and send under its own terms and privacy practices.
Who may see it
Access is limited to Rosemounts team members and service providers who need the information to operate the website, deliver the requested service or maintain the relevant records. Rosemounts does not sell website enquiry or assessment information.
Students under 18
Rosemounts works extensively with school students. A person under 18 should complete an enquiry or assessment with the knowledge and help of a parent or guardian. Schools using a Rosemounts programme may have an additional consent and data process agreed with the school.
Retention and your choices
We keep information only for as long as it is reasonably needed for the purpose described above, for programme administration or for necessary recordkeeping. You may write to us to ask what information we hold about you, request a correction or ask us to review whether it should be deleted. We may need to confirm your identity before acting on a request.
Contact Rosemounts
Rosemounts Institute
E-45 Race Course
Dehradun 248001
Uttarakhand, India
+91 7302222330
info@rosemounts.org